Yahoo Tries to Woo Facebook With $900 Million
Krishna Dagli writes writes to mention a New York Times article on Yahoo!’s attempt to buy Facebook. Their current standing offer is $900 Million, with the deal including a degree of autonomy for the site and founder Mark Zuckerberg . (more)

Sure Fire Customer Service Techniques - Bob Bly gives you 197 surefire customer service techniques for people with no people skills, and scripts to use when speaking to customers so that you keep them happy.