Ecommerce


eCommerce is a difficult line of business. The average eCommerce store only has so much that can differentiate it from the other stores operating in the same space. While design and branding can greatly contribute to the long term viability of a store, product descriptions can have an immediate, as well as a lasting impact.

Here are five key tips to writing great product descriptions.

1) Be Unique

This should be obvious, but many people look at the description that is supplied by a product manufacturer and include it in their own product listings. Aside from being bland and unoriginal, duplicate content may also be seen as a negative ranking factor from a search engine optimization perspective.

The key is to look at the product itself, read reviews, and then craft a new description for each product to ensure they are unique to your site. This can be a lot of work, but it is worth it for many reasons.

2) Use Language That Engages The Customer

Different sites should have descriptions that reflect the types of products they sell. For example, a site that sells computer components is unlikely to find much success if they write their descriptions in the same style as a site selling chocolates.

Think about the type of product sold on your site, come up with a list of descriptive words and phrases, and then refer back to them when writing product descriptions. Describing scents, aromas, appearances, features and dimensions are all important to draw the reader in and get them ready to buy.

3) Make Your Descriptions Easy To Scan

Product descriptions, even those that are just a few lines, can begin to be a tedious task for a customer in search of the perfect product. An important tip is to write descriptions that are easy and quick to scan so they can make a decision quickly.

Using bullet points and numbers, as well as short lines, can make any type of content easier to read quickly.

Include these early, perhaps after the first two or three line paragraph. Do your best to use short sentences in addition to bullets and shorter paragraphs.

4) Avoid Cliches and Jargon

There is a difference between using the vernacular of your customer, and using cliches and random jargon just to be different. Unique descriptions can quickly become goofy if they are filled with random sayings and odd word choices.

Take the time to research your target customer by participating in forums and social media to get a feel for how people talk about your products.

5) Keep Keywords In Mind For SEO

There are very few businesses of any type that would not benefit from more search engine traffic. Take the time to keyword optimize each product description. There are two benefits to writing descriptions with SEO in mind:

  • Getting search engine traffic is hugely important to business success, as noted above.
  • Keyword optimized content helps to confirm to a reader exactly what it is they are reading about. Don’t assume people are stupid, but do assume that a slight nudge may help them make up their mind.

Bonus Tip:

This was already touched on a little, but once there are several reviews of a product, look to see if there are any uses of language that could be included in an updated description. Occasionally, your market research will fail to reveal a particular trend in the language used by your target customer.

Conclusion

eCommerce is a hard and demanding business. It takes a long time to set up properly, as well as to maintain whatever success is earned. Take the time to do things right and elevate your site above those of your competitors.

@JulianaPayson is an associate at InMotion Hosting, a top choice web hosting company among business professionals who are relying on their websites as their primary income.

Many online retailers have realised the benefit of outsourcing their order fulfillment needs to a third party provider. Professional logistics companies can offer a range of flexible services that will enhance your business image, and ensure that your customers receive reliable, efficient service.

The Most Important Fulfillment Services

The services offered by a logistics company that will benefit online retailers include:

  • Storage of inventory in depots around the country
  • Transportation of orders in a range of different-sized vehicles
  • Picking and packing of customer orders
  • Stock control
  • Dedicated account management with one point-of-contact

You could have a selection of these services tailored to your business as a bespoke package, and the real benefit comes in the flexibility of logistics firms to adapt to your needs at busy times of the year.
(more…)

Developing the right strategy for your eCommerce fulfilment and implementing it in the right way are vital for the success of your online business. There are many different schools of thought regarding online logistics and order fulfilment and numerous ways of organising your business. Which route you choose will depend on the nature of your business, your internal organisation, your location and the type of product you are selling.

The Cost Of Winning New Business

To acquire a new customer costs money. Depending on your business, it can cost a lot. The fastest way to lose your new customer is to fail to deliver what you have promised, when you have promised it. Get it right however, and they will be back for more – and research has shown that on average customers spend even more on their return visit to your store than they do on their first purchase.
(more…)

If you’re a business selling a product or service online, and haven’t looked into available mobile ecommerce tools, then now’s the time to do it. In 2011, according to online research firm, eMarketer, 33.7 million people in the U.S. used mobile or tablets to access the internet.

By 2014, over 90 million will be using mobile or tablets to open their email, connect to friends and family, and, more importantly: shop. eMarketer also predicts that mCommerce (mobile and tablet ecommerce) will multiply over 4 times from $6.7 billion in 2012 to $31 billion by 2015.

Internetretailer.com reports that “One of the frustrations that mobile and tablet shoppers report is when they click to purchase and are directed to a traditional ecommerce website.” Shopping by mobile and tablet is so popular that Google now identifies mobile sites and directs users toward those sites when they search on a mobile platform.
(more…)

« Previous PageNext Page »